Every call, a second chance.

Smart call routing and follow-up that reconnects callers with the offers that matter to them, only with their consent.

How it works

  1. You call

    Your call reaches the right line.

  2. You choose

    Press 1 to hear about relevant offers. Nothing happens without your consent.

  3. We follow up

    A short, respectful follow-up call. Opt out anytime.

The caller's journey

  1. Call comes in

    You dial the number you were calling, and it reaches our routing line.

  2. Consent prompt

    A short message says calls may be recorded and asks if you'd like to hear about other offers.

  3. Press 1

    Press 1 to say yes. Do nothing and nothing changes.

  4. Routed to the line you called

    Either way, you're connected to the business you were calling.

  5. Follow-up with a relevant offer

    No sooner than 2 days later, a short call about one offer.

  6. Talk to a specialist, or opt out

    Press 1 on the call to reach a specialist, or opt out anytime.

By the numbers

Not marketing figures. These are the rules every follow-up call is held to.

Calling hours, Monday to Friday
9–5
In the lead's time zone, US Eastern time when it isn't known.
Pause after you opt in
2days
The first follow-up is never the same day you press 1.
Most call attempts in a day
3
At least an hour apart, and none once we have reached you that day.
Most follow-up days per offer
5days
The follow-up ends early once you are connected to a specialist.
To opt out
1step
Enter your number once on the opt-out page.
Follow-up calls without consent
0
Only callers who pressed 1 are ever called back.

Built for compliance

  • Consent recorded on every opt-in

    Each press of 1 stores a consent record with the time, the call it came from, and that the recording notice was played.

  • Instant suppression on opt-out

    Opting out adds your number to a suppression list that is checked before every follow-up call.

  • Calling hours per time zone

    Every follow-up is scheduled inside 9am to 5pm, Monday to Friday, in the lead's time zone, US Eastern when it isn't known.

  • Full per-call event timeline

    Each call keeps a timestamped log: answered, keypresses, transfers, voicemail and status changes.

  • Calls may be recorded for quality and compliance purposes.
  • We only follow up after you press 1 on your call.
  • Opting out takes one step.

Questions

Why did I get this call?

You called one of the numbers we route and pressed 1 when asked if you'd like to hear about other offers. We only call back people who pressed 1.

How do I stop the calls?

Use the opt-out page and enter your number once. It goes on our do-not-call list, which is checked before every follow-up call.

Stop calls to your number
When will you call?

No sooner than 2 days after you opt in, on weekdays between 9am and 5pm (US Eastern time unless we know your time zone). We try at most 3 times a day, an hour apart, and stop for the day once we reach you, for up to 5 days per offer. You may hear about a second offer, no sooner than 10 days after the first ends.

Are calls recorded?

Calls may be recorded for quality and compliance purposes.

Who can I talk to?

Press 1 during any follow-up call to be connected to a specialist for that offer.